ServiceNow Fundamentals

Throughout the course, you will be walked by the instructors through the important features of the Now Platform from ServiceNow. You’ll be able to identify how each one of these important features gives you the power to digitize the flow of work throughout the enterprise. With these Now Platform features, you’ll be able to deliver intuitive experiences while increasing productivity and ensuring satisfaction.

This course also creates a strong foundation to further explore ServiceNow. The goal is to prepare you for wherever your ServiceNow learning path might lead, regardless of project role. Some of you might even be preparing for the Certified System Administrator exam, also known as a CSA exam. This course is a great way to help you study everything you need to know.